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News: How we're making training with us safe

How we're making training with us safe

Our team is working really hard making sure our training centres continue to be safe and are ready to take care of you and your teams.

When will we be open for training?  

Our training centres across Wales are open and adhering to Welsh Government guidance.

The safety of our students is paramount and so if the Welsh Government advice changes, we will support this.

Further advice we will be following includes:

Public Health Wales
Health & Safety Executive

Paediatric First Aid Certificate Extended

How will we be keeping you safe?

We've implemented the following measures to ensure you and your delegates will be safe in our training centres:

Anyone with symptoms of Covid-19 will be asked to not attend training - A free transfer to a future course will be provided

Hand sanitiser is readily available - all entering our centres will be asked to use
We may check your temperature before you enter our classrooms - making sure everyone is well and able to take part
Staggered break times - limiting the amount of people mixing
Maintaining rigorous manikin cleaning - all manikins contain a one way valve
Continuing to provide gloves - for relevant training sessions


But where can I train? What do I do if my certificate is going to expire soon?
We've got all the answers to these questions and more below!

Where can I train?

All our venues are open, please check our website for a full list. Website -

Which courses will I be able to book?

All of them! Our entire range of courses will be available to book.

Will you still be providing on site training?

Yes, providing you are able to meet the current government guidelines at your site.

Please note: minimum delegate numbers apply.

My certificate has expired or is about to, what can I do?


You should book onto requalification training as soon as you are able. If your certificate expired some time ago and are not sure which course you need to book, our Customer Service Team can help. Call us on 0345 678 5646 or email us at

All Health and Safety Executive (HSE) certificate extensions for Covid 19 ended on 31 March 2021.

What can I do to refresh my skills before I attend my next training course?

Our friends at St John Ambulance in England are giving first aiders free access to their online e-learning First Aid at Work annual update course for a limited time.

The e-learning course will help first aiders keep on top of their first aid skills, refresh their knowledge either in the workplace or at home until our face-to-face training courses resume.

Please note: The e-learning course doesn't replace or update your current qualification. You will still need to complete your requalification course for a new and valid certificate.

 Click to register and gain access to the e-learning update 

Why train with us?

Throughout the Covid-19 crisis, our volunteers have been on the front line providing vital support in communities across Wales.

Profits from the sale of our training courses and supplies help fund our charitable work, including; community and schools first aid training, running youth programmes, where children and young people can be taught the skills they need to save a life as well as developing their personal and professional skills.

Thank you for your continued patience. We look forward to welcoming you again soon.