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MAYBO Conflict Management
0345 678 5646

Conflict Management

This training will help your staff identify risk, reduce conflict, and influence a safe and positive outcome in a difficult situation.New

 

Who is it for?

Ideal for anyone dealing with people, whether face to face or over the phone, e.g. customer services, transport personnel.

What will you learn?

  • Recognise and reduce risk
  • Understand human behaviour
  • Positive interactions and choice
  • Challenging behaviour awareness