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Training in COVID Alert Level 4

Updated 8th January 2021.

In Wales we are now in Alert Level 4. Under this alert level we are still able to travel to work (if you can't work from home) and to work based training. As such we will continue to deliver our essential training courses, which saves lives in the workplace and eases the strain on the NHS.  

We're continuing to follow all government guidelines and, just like before lockdown, we're applying additional safety measures at each of our training centres.

These include limiting class sizes to ensure social distancing and providing each student with their own individual CPR manikin to practise on.

You can find the full list of measures below.

Anyone with symptoms of Covid-19 should not attend training and instead inform us by giving our team a call on 0345 678 5646

Government guidance is changing regularly, please check back here for any updates.



How will this affect my booking?

Being in Alert Level 4 will not effect your booking, all our training courses are still running and we are adhering to government guidelines. 

Our Newport training venue, the Lysaght Institute is currently closed. If you are booked on a course at this venue our customer services team will be in touch with you to notify you of the change of venue for your booking.

Anyone with symptoms of Covid-19 should not attend training and instead inform us by giving our team a call on 0345 678 5646




Training on your premises

We are still able to offer training at your premises, as long as your Organisation is allowed to remain open under Alert Level 4. 

Your premises must meet government guidelines in terms of social distancing etc. If you have a booking in place but feel your premises is not appropriate to use, please contact the team asap on 0345 678 5646 or email


Travelling to your course

Government guidance for staying safe whilst travelling to your training centre can be found here.


Christmas Closures

We want to thank you for your patience and understanding at this challenging time.

Our team will continue to be available where we'll be happy to support you and your workplace with your queries and bookings. We close for Christmas after 23rd December and will reopen on 4th January.






How we're making training with us safe

Our team is working really hard making sure our training centres continue to be safe and are ready to take care of you and your teams.

When will we be open for training?  

Our training centres across Wales are now open and adhering to strict Welsh Government guidance.

The safety of our students is paramount and so if the Welsh Government advice changes, we will support this.

Further advice we will be following includes:

Public Health Wales
Health & Safety Executive

Paediatric First Aid Certificate Extended

How will we be keeping you safe?

We've implemented the following measures to ensure you and your delegates will be safe in our training centres:

Anyone with symptoms of Covid-19 will be asked to not attend training - A free transfer to a future course will be provided

Hand sanitiser is readily available - all entering our centres will be asked to use
We may check your temperature before you enter our classrooms - making sure everyone is well and able to take part
Implemented strict social distancing measures - will be in place at all times
Reduced student numbers - making social distancing easier
Staggered break times - limiting the amount of people mixing
Maintaining rigorous manikin cleaning - all manikins contain a one way valve
Each student will have their own manikin for CPR practise - reducing the potential for cross contamination
Continuing to provide gloves - for relevant training sessions
Our trainers will remain socially distant from students
Face coverings will not be provided - however you are welcome to bring your own should you feel more comfortable. Masks/Face coverings must now be worn in all our venues, when in public areas such as corridors and reception areas.

This includes our Newport venue, so please bring your own, or you can purchase one from the venue at £1.00 if you forget.


But where can I train? What do I do if my certificate is going to expire soon?
We've got all the answers to these questions and more below!

Where can I train?

All our venues are open, please check our website for a full list. Website -

Which courses will I be able to book?

All of them! Our entire range of courses will be available to book.

Will you still be providing on site training?

Yes, providing you are able to meet and adhere to the required social distancing and infection control measures at your site.

Please note: minimum delegate numbers apply.

Where can I purchase first aid supplies?

Looking to stock up or replace expired supplies? We've got you covered!
We continue to supply first aid kits, defibrillators and more. 

Order your supplies here

My certificate has expired or is about to, what can I do?

Health and Safety Executive (HSE) certificate extension

First Aid at Work and Emergency First Aid at Work certificates which expired after 16 March 2020 are valid until 31 October 2020 or 6 months from date of expiry, whichever is later.

All requalification training for these certificates should be completed by 31 March 2021.

To qualify for the extension:

Employers must be able to demonstrate they have made every effort to arrange requalification training as soon as possible and can explain in detail why they have not been able to do so.

For example, they must show evidence that staff with expired certificates are booked on to EFAW or FAW requalification courses, if requested by an inspector.

More information about which certificates have been extended and how long for can be found on the HSE website:

Has my first aid certificate been extended?


Book early to avoid disappointment

As places on our training courses continue to fill quickly, we'd recommend you book your requalification earlier than the October deadline to avoid disappointment and limit skills fade. 

What can I do to refresh my skills before I attend my next training course?

Our friends at St John Ambulance in England are giving first aiders free access to their online e-learning First Aid at Work annual update course for a limited time.

The e-learning course will help first aiders keep on top of their first aid skills, refresh their knowledge either in the workplace or at home until our face-to-face training courses resume.

Please note: The e-learning course doesn't replace or update your current qualification. You will still need to complete your requalification course for a new and valid certificate.

 Click to register and gain access to the e-learning update 

Why train with us?

Throughout the Covid-19 crisis, our volunteers have been on the front line providing vital support in communities across Wales.

Profits from the sale of our training courses and supplies help fund our charitable work, including; community and schools first aid training, running youth programmes, where children and young people can be taught the skills they need to save a life as well as developing their personal and professional skills.

Thank you for your continued patience. We look forward to welcoming you again soon.




Welcome to St John Ambulance Cymru



Why choose St John Ambulance Cymru as your training provider?

Apart from training with a name you can trust to ensure your staff receive quality training we offer our customers...

  • Free advice service, over the phone or we will come to you
  • Your staff can attend at one of our conveniently located training centres or we will come to you and train on your premises
  • Qualified trainers who can draw on their personal first aid and health and safety experience
  • All inclusive costs - no hidden extras
  • Full range of courses and supplies - your one-stop shop
  • We send you reminders when your staff are due to renew their certificates.
  • Online booking system, so you can check availability and book instantly at a click of a button
  • We have your back - if your staff use their first aid skills outside the workplace when your insurance doesn't cover them, we will.

Did you know?

Profits from the sale of our training courses and supplies help fund our charitable work, including:

  • Community and Schools first aid training
  • Running youth programmes, where children and young people can be taught the skills they need to save a life as well as developing their personal and professiional skills

When choosing to train with St John Ambulance Cymru you'll get exceptional service, be supporting your community and you'll be meeting your corporate social responsibility goals!